EXPERIENCED FIELD SERVICES TECHNICAL REPRESENTATIVE
Job Description
At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing is the world's largest aerospace company and leading manufacturer of airplanes, space and security systems. We are engineers and technicians, skilled scientists and thinkers, bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world.
This position is in support of the Field Operations team operating at Hindan Air Force Base, Ghaziabad. The Field Operations team supports C-17 aircraft of the Indian Air Force (IAF). The selected candidate will work independently and take quick decisions to ensure high mission capability of the fleet. He/she will maintain close liaison with the customer and assist and direct rectification of faults in aircraft and mission systems. The successful candidate must have patience to understand customer expectations and learn quickly to assist the customer in interpreting and using C-17 technical data. Candidate may have to work for extended hours in a varied cultural environment and must be willing to travel and work in shifts. Previous military experience will be an added advantage. Other duties and responsibilities are assigned by management.
The candidate must be able to think outside the box and execute to program objectives. The ability to comprehend standard US technical manuals is essential, as is strong verbal and written English skills. Candidates with experience of developing, coordinating and directing aircraft structural repair will be preferred. Training on C-17 and Boeing processes for field services support will be provided.
Responsibilities will include:
-Provide technical field support for C-17 aircraft and associated ground environment systems.
- Resolve maintenance and operational issues. Interpret technical documents and monitor product performance.
- Analyze technical data and evaluate maintenance procedures. Develop and conduct adhoc training.
- Perform and Guide troubleshooting procedures using established processes for multiple systems coverage.
- Respond to operational issues by interpreting technical documents. Identify, diagnose and resolve issues for non-specified maintenance occurrences.
- Collaborate with company organizations to isolate equipment problems not detected by diagnostics and documentation.
-Monitor product performance. Collect technical data, evaluate maintenance procedures, perform analysis and document trends.
-Monitor maintenance activities and product operational performance. Make recommendations for resolution of potential issues.
- Solicit customer feedback and initiate action to improve satisfaction with company products and services.
-Provide guidance to less experienced field service representatives.
-Manage field office resources and maintain company presence. Prepare required company reports.
Qualification and Experience required:
- Bachelor's degree (Engineering preferred) with 8 or more years' related work experience is MUST.
- Candidates with current AME licenses and experience of more than 12 years may also apply.
- Must have a rich experience of aircraft maintenance (preferable medium/heavy transports) with a demonstrable track record of troubleshooting a wide range of aircraft and mission systems.
- Familiarity of Boeing technical support processes & procedures is desirable.
Applicable and appropriate educational/certification credentials from an accredited institution and/or equivalent experience is required.
Relocation:
This position offers relocation based on candidate eligibility
Additional Information:
All information provided will be checked and may be verified. Please apply as soon as possible for this role as recruitment may commence before the end date.
Employment will be subject to the candidate’s ability to obtain a security clearance from Indian security agencies/ IAF.
All information provided will be checked and may be verified. This requisition is for an international, locally hired position. Candidates must be legally authorized to work in India. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll.
Check advt at official site: https://jobs.boeing.com/job/uttar-pradesh/experienced-field-services-technical-representative/185/6745508752
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