Vistara invites Manager - IT (Loyalty Management System)

Manager - IT (Loyalty Management System)

TATA SIA Airlines Limited

Gurugram

Work Experience:

Minimum 10 Years of experience in IT- Airline Industry with at least 5+ years of Airline loyalty experience

Qualification:

MCA, MBA, BTech, MSc IT, BCA, BSc IT Degree or equivalent experience or appropriate certifications for Business Analyst or Product Owner

Job Overview:

Responsible and accountable to business for business operations and solutions in the area of Loyalty program.

Key Responsibilities:

Manage Business requirement, enhancements, projects and support for Loyalty Management System (LMS)

Closely work with Loyalty business of the airline to ensure that business gets best of IT solutions and services

Ensure smooth Commercial operations and compliance

Regular reporting to management

Liaise with IT vendors for solutions and incidents resolution

Assist business users in managing Vistara’s Frequent Flyer Program ClubVistara

Manage end to end LMS including digital

Create and execute long term IT roadmap for LMS aligned to Business Roadmap

Product Setup (Admin) on Loyalty Management System

Joint Strategic Initiatives with Business and IT partners

Quality Assurance for all the IT related deliveries for LMS

Manage SLA with Vendors and Business

Service Delivery management

Skills & Attributes:

Knowledge and experience on the following:

PMP

Requirements Gathering

Requirements Analysis

Amadeus PSS Knowledge

Testing

IT Strategy

Business Analysis

Global Delivery

Quality Center

Software Project Management

SDLC

Agile Methodologies

Solution Architecture

SQL/PLSQL

MS Excel

MS Powerpoint

Check advt at official site: https://careers.airvistara.com/job/Manager-IT-%28Loyalty-Management-System%29/3608244/