Manager - Inflight Services
Delhi
TATA SIA
Airlines Limited
Qualification: Graduate from a recognized university
Experience:Minimum 8
years of job-related experience within the Airline, Airport or Ground Handling
industry holding a managerial position
Should have experience of
dealing with Airside/Ramp Operations, Finance, HR, L&D, Customer relations,
Supplier management, SAP and RFP processes
Job Overview:
To take control of all aspects of Aircraft
Interior Cleaning and maintain appropriate records of all aircrafts. Coordinate
with Vendors, issue instructions, monitor compliance and
expenses. To coordinate with Vistara Ground services: contracts and days
operations and with Vistara Engineering for night cleaning and other repairs.
Key Responsibilities:
Responsible to lead and manage the Cabin
Appearance Department to deliver exceptional cabin services
Monitoring quality standards
of performance through a dedicated team of Cabin Appearance agents, the role
will be key in making decisions for resourcing personnel, equipment and
facilities whilst continuously exploring methods to improve ground service
times, maintaining the highest standards of presentation and cleanliness
Should play an active role
in shaping strategic and tactical plans to improve the Cabin Appearance
operational performance, ensuring safety and security remain the highest
priority through developing and delivering key strategic projects that will
benefit the business
Co-ordinate with relevant internal stakeholders like
Engineering and Cabin Services to ensure product efficiency. To train Ground
Services team members and appointed GHA’s (Domestic & International) to
ensure Tata SIA standards are met
Skills & Attributes:
Excellent interpersonal, communication and
analytical skills
Ability to work independently, a good leader
as well as team player
Attentive to details and enterprising
A good track record in current role with
strong understanding of policies & procedures
Proficient with Microsoft Office applications
Strong knowledge of hub
ground handling and cabin appearance with a decisive, collaborative leadership
style demonstrating the highest standards of integrity, quality and respect
Check advt at official site: https://careers.airvistara.com/job/Manager-Inflight-Services/3523344/
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